Legal notice
Privacy & Data Processing Policy
At Just Say Les, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy & Data Processing Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, join our email list, or otherwise interact with us.
By using our website, you agree to the practices described in this Policy.
Our Commitment to Privacy
We believe trust is earned. Just as we thoughtfully craft our products, we are committed to handling your personal information responsibly, transparently, and securely. We collect only the information necessary to operate our business, provide excellent customer service, fulfill orders, and improve your experience with Just Say Les.
Information We Collect
Depending on how you interact with our website, we may collect the following information:
Personal Information
When you place an order, contact us, subscribe to our email list, or submit a form, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Order Information
When you make a purchase, we may collect:
- Products purchased
- Order history
- Order value
- Shipping preferences
- Transaction details
Payment information is processed securely by third-party payment providers and is not stored directly by Just Say Les.
Website Usage Information
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Referral sources
- Time spent on the website
Marketing Information
If you subscribe to our newsletter or join the Inner Circle, we may collect:
- Email subscription preferences
- Marketing engagement data
- Promotion and campaign interactions
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer service and support
- Communicate order confirmations and shipping updates
- Respond to inquiries and requests
- Improve our products and website experience
- Personalize communications
- Send promotional emails and special offers
- Manage the Inner Circle community
- Prevent fraudulent transactions
- Comply with legal obligations
We use information only for legitimate business purposes and do not sell personal information.
Email Marketing & The Inner Circle
If you choose to subscribe to our email communications, you may receive:
- Product announcements
- New scent releases
- Exclusive promotions
- Special offers
- Brand updates
- Educational content
- Event invitations
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails. Opting out of marketing communications does not affect transactional communications related to your orders.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors interact with our website.
Cookies may be used to:
- Remember customer preferences
- Improve website functionality
- Analyze website traffic
- Measure marketing performance
- Support advertising campaigns
Third-party services used on our website may also place cookies on your device. You may disable cookies through your browser settings, although doing so may affect website functionality.
Third-Party Services
To operate our business efficiently, we may share limited information with trusted service providers. These providers may include:
- E-Commerce Platform: Shopify
- Payment Processing Providers: Shopify Payments, Shop Pay, PayPal, Stripe
- Shipping & Fulfillment Providers: USPS, UPS, FedEx, and other logistics providers as necessary
- Marketing & Email Platforms: Shopify Email, Klaviyo, and other marketing platforms we may use from time to time
- Analytics Services: Google Analytics, Meta Pixel, and other website analytics tools
These providers only receive the information necessary to perform their services and are responsible for maintaining appropriate security practices.
We Do Not Sell Personal Information
Just Say Les does not sell, rent, or trade customer personal information to third parties. We only share information when necessary to:
- Process transactions
- Deliver products
- Provide customer support
- Operate our website
- Comply with legal requirements
Data Security
We take reasonable precautions to help protect personal information. Measures may include:
- Secure payment processing
- Encrypted website communications
- Restricted access to sensitive information
- Secure third-party service providers
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as reasonably necessary to:
- Fulfill orders
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it will be securely deleted or anonymized when practical.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of marketing communications
- Request information about how your data is used
To submit a privacy-related request, please contact us using the information provided below.
Children's Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of websites that are not operated by Just Say Les. We encourage users to review the privacy policies of any third-party websites they visit.
Changes to This Policy
We may update this Privacy & Data Processing Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised effective date. Continued use of our website following updates constitutes acceptance of the revised policy.
Questions About Your Privacy?
If you have questions regarding this Privacy & Data Processing Policy or how your information is handled, please contact us.
Contact Us
Just Say Les, LLC
5553 Peachtree Rd.
Chamblee, GA 30328
Phone: 404-330-4495
Email: info@justsayles.com
Website: www.justsayles.com
Thank you for trusting Just Say Les. We are committed to protecting your privacy while creating products designed to elevate everyday living through atmosphere by design.